Shock Team is committed to protecting your privacy. This Privacy Policy applies to the shockteam.net web site and governs data collection and usage. By using this website and its associated gateways, you consent to the data practices described in this statement.

Collection of your Information

Shock Team collects personally identifiable information, such as your name, e-mail address and phone numbers.  This information is used for the operation of the service and to maintain quality of the service.

Any information collected by Shock Team is collected via correspondence from you.  This may be via telephone, email, mail, forms, through our website or our associated 3rd party websites.

Use of your Personal Information

Shock Team only collects personal information necessary to provide services that you have requested.

Shock Team also uses your personally identifiable information to inform you of other products or services available and to keep you apprised of relevant activities.  We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Shock Team does not sell, rent or lease its stored information to 3rd parties.

Shock Team uses 3rd party providers for the provision of services and the operation of the organisation.  These providers include Stripe (credit/debit card payments), Google (forms/surveys/Calendars/search indexing), VentraIP (website hosting/email exchange), WordPress (website design) and Woocommerce (registrations, purchases) and third party service providers such as gymnasiums and accommodation providers.  Shock Team will only provide personal information to these other providers where it is a requirement to ensure services can be delivered to you.

Shock Team reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on Shock Team.

Cookies

Shock Team uses cookies to keep track of your cart contents when making a purchase.

Security of your Personal Information

Shock Team secures your personal information from unauthorized access, use or disclosure. Shock Team secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Shock Team does not transmit personal information to other websites.

Security of transactions and payments

Shock Team uses Stripe as a payment gateway for online credit and debit card transactions.  No card details or transaction information is recorded, processed or stored by Shock Team.  Transactions are processed for thousands of merchants in a safe and secure means via the internet.  All online transactions are processed using PCI Data Security Standards (PCI DSS) compliant gateways as secured payments.  Stripe complies fully with tier 1PCI DSS.

Shock Team complies with the requirements of the PCI Data Security Standards and completes assessments as required under the standard.

Payments are fully automated with immediate response.  Your credit card cannot be viewed by Shock Team or any outside party.  All transactions are performed under 128 Bit SSL certificate and encrypted for storage.

Stripe’s security information can be viewed here.

Links

Links on the Shock Team website to external entities and providers are not covered within this policy.  The terms and conditions set out in the policy only cover the domain name of shockteam.net

Changes to this Statement

Shock Team will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how your information is protected.

Contact Information

Shock Team welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this Statement, please contact us at admin@shockteam.net

 Last updated: 2nd December 2020